After hours of testing options, I deleted the Mail account (for the umpteenth. To work around the issue, select your device and follow the steps to turn off saving sent items in an IMAP email account. When I first set up my new MacBook Air (Retina, 13 inch 2018), just 2 weeks ago I distinctly remember checking an option to store sent mail.2 answers Top answer: Self resolved. If the status from server is unread Outlook sets it accordingly. The reason there are duplicates in the Sent Items folder for some email providers is that the server automatically creates an item in the Sent Items and Outlook uploads the same item again.įor Read/Unread status of an email Outlook relies on the server. The workaround below will not always help with this issue.
This issue is dependent on the email provider and not controlled by Outlook.
This issue will occur for many different email providers including Gmail, AOL, Yahoo, and others.įor some email providers another symptom may occur where Sent Items does not show BCC recipients.
You send email from an IMAP account in Outlook for Windows and when you check the Sent Items folder you notice that the sent email shows duplicated and one of the emails is marked Unread.